bbslot Privacy Policy

bbslot ("we", "us", "our") is committed to protecting the privacy and personal data of all players who access and use the bbslot platform at https://bbslot.bio. This Privacy Policy sets out, in clear and transparent terms, the categories of personal data we collect, the purposes for which we process that data, the legal bases that justify our processing activities, and the rights available to you as an individual data subject.

This policy applies to all personal data collected through the bbslot website, mobile-optimised interface, customer support channels, and any other touchpoint through which you interact with the bbslot brand. It should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.

bbslot serves players primarily based in Bangladesh, and this Privacy Policy reflects the data-protection standards and practices appropriate to that market. We align our data-handling practices with internationally recognised privacy principles, including purpose limitation, data minimisation, storage limitation, and data security, regardless of the specific regulatory framework that may apply to individual players.

By registering a bbslot account, making a deposit, placing a bet, or otherwise using any part of the bbslot platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, you should discontinue use of the platform immediately and contact our support team to arrange account closure.

For the purposes of this Privacy Policy, the data controller responsible for your personal data is bbslot, the operator of the platform accessible at https://bbslot.bio. As data controller, bbslot determines the purposes for which and the means by which your personal data is processed.

If you have any questions, concerns, or requests relating to the way bbslot processes your personal data, you may contact our dedicated data privacy team through the following channel:

• Email (plain text — not a clickable link): [email protected] — mark your subject line "Data Privacy Request" for prompt routing to the appropriate team.
• Live Chat: Available 24/7 through the bbslot platform interface. Our English-language support agents can escalate formal privacy requests to the data privacy team on your behalf.

bbslot will acknowledge all formal data privacy requests within 5 business days and will provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend the response period by a further 30 days, in which case we will notify you of the extension and the reason for it.

bbslot collects the following categories of personal data, grouped by type. We collect only the data that is necessary to deliver our services, maintain platform security, and fulfil our legal obligations.

bbslot does not collect special-category personal data (sometimes referred to as sensitive personal data), which includes data relating to racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health data, or data concerning sexual orientation. If any such data is volunteered by a player unsolicited — for example, during a support chat — it will not be stored or processed beyond what is necessary to resolve the immediate support query.

bbslot collects personal data through the following channels and methods:

• Direct Collection: Data you provide voluntarily when completing the bbslot registration form, submitting KYC documents, initiating a deposit or withdrawal through the cashier, or contacting our support team via live chat or email.
• Automated Technical Collection: Data collected automatically by our platform systems when you access or interact with bbslot, including your IP address, device identifiers, browser metadata, cookie data, and session logs. This collection occurs regardless of whether you are logged in to an account.
• Payment Processor Data: Transaction-level data received from third-party payment processors — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks — as part of processing your deposits and withdrawals. This data is received under strict contractual data-sharing agreements and is used only for transaction management and fraud prevention.
• Identity Verification Providers: Where identity verification is required as part of our KYC process, we may receive verification outcomes and document-validation results from third-party identity verification service providers. The raw document images are handled by the provider under their own data-protection terms.
• Game Studio Analytics: Aggregated, anonymised game performance and engagement data received from our game-studio partners (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). This data does not identify individual players and is used solely to improve game selection and platform performance.

bbslot processes your personal data only where a valid legal basis exists for doing so. The legal bases on which we rely are set out below, together with the processing activities to which each basis applies:

• Contractual Necessity: Processing that is necessary to deliver the bbslot services you have requested, including account registration, identity verification, deposit and withdrawal processing, game participation, and customer support. Without this processing, we cannot provide our services to you.
• Legal Obligation: Processing that is required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) checks, know-your-customer (KYC) verification, record-keeping requirements, and responding to lawful requests from competent authorities.
• Legitimate Interests: Processing that is necessary for the legitimate interests of bbslot, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security monitoring, abuse detection, internal analytics to improve our services, and enforcing our Terms & Conditions.
• Consent: Processing of your personal data for marketing and promotional communications, where you have given clear, freely given, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

bbslot uses the personal data we collect for the following specific purposes:

• To create, manage, and maintain your bbslot player account, including verifying your identity and age (18+ requirement) at registration and at any subsequent point where re-verification is required.
• To process deposits and withdrawals in Bangladeshi Taka (৳) through your chosen payment method, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks.
• To provide customer support in English, including responding to queries, investigating complaints, and managing dispute resolution through live chat and email.
• To deliver personalised gaming recommendations and targeted promotional offers — such as bonus notifications tied to popular cricket events like BPL or IPL, or slot promotions during Eid and Pohela Boishakh — where you have consented to receiving such communications.
• To conduct fraud prevention, anti-money laundering screening, and platform security monitoring, including detecting unusual betting patterns, suspicious login activity, and multi-account behaviour.
• To improve the bbslot platform through aggregated usage analytics, A/B testing, and performance monitoring, ensuring that players across all eight divisions of Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — receive a consistently high-quality experience.
• To enforce our Terms & Conditions, including taking action in response to prohibited conduct and managing self-exclusion requests submitted through our Responsible Gaming tools.
• To fulfil our legal obligations, including maintaining transaction records as required by applicable anti-money laundering regulations and responding to lawful information requests from competent authorities.

bbslot does not sell, rent, or share your personal data with third parties for their own independent commercial purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the purpose in question.

• Payment Processors: Your financial data is shared with the relevant payment processor (e.g., bKash, Nagad, Visa network) solely to authorise and complete the transaction you have initiated. Each processor operates under its own data-protection terms.
• Identity Verification Providers: Where KYC verification is required, we share the identity documents you submit with our contracted identity verification partner. That partner processes your documents solely for verification purposes and is prohibited from using your data for any other purpose.
• Game Studio Partners: Limited technical data (such as a pseudonymous player session identifier) is shared with our game-studio partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — solely to facilitate game delivery, record game outcomes, and handle in-game support queries. No financial or identity data is shared with game studios.
• IT Infrastructure Providers: bbslot uses third-party cloud hosting, data storage, and security service providers to operate the platform. These providers act as data processors under contractual agreements that restrict their use of your data to the provision of the contracted services only.
• Legal and Regulatory Disclosure: bbslot may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bbslot, our players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of bbslot's assets, personal data held about players may be transferred to the acquiring entity. We will notify affected players via email or in-platform notification prior to any such transfer taking effect, and the acquiring entity will be required to honour this Privacy Policy.

bbslot uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and gather analytics data that helps us improve the user experience. The following categories of cookies are used on the bbslot platform:

• Strictly Necessary Cookies: These cookies are essential for the platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing identifiers. No consent is required for strictly necessary cookies.
• Functional Cookies: These cookies remember your preferences — such as your chosen language (English), display settings, and last-visited game category — to provide a personalised experience. Disabling these cookies may result in reduced platform functionality.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how players navigate and interact with the bbslot platform, including pages visited, session duration, and game categories accessed. This data is used to identify performance issues and guide platform improvements. Analytics cookies are only set where you have given consent.
• Marketing Cookies: Where you have consented to receiving personalised promotional communications, marketing cookies may be used to track which promotions you have viewed or engaged with, enabling us to avoid sending you offers you have already seen. Marketing cookies are only set with your explicit consent.

You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the bbslot platform, including session persistence and personalised content delivery. Strictly necessary cookies cannot be disabled without preventing access to the platform entirely.

bbslot retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard data retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual. Where anonymised data is retained beyond the retention period for statistical or research purposes, it no longer constitutes personal data and falls outside the scope of this Privacy Policy.

As a player on the bbslot platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of all personal data bbslot holds about you. We will provide this information in a structured, commonly used, machine-readable format within 30 days of receiving a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Minor corrections (e.g., updating your contact email) may be made directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request that bbslot delete your personal data. This right is subject to certain limitations — in particular, we are required by law to retain certain categories of data (especially financial and identity records) for specified minimum periods. We will inform you of any such limitations when responding to your erasure request.
• Right to Restriction of Processing: In certain circumstances — for example, while the accuracy of your data is contested, or while an objection to processing is being assessed — you may request that bbslot restrict processing of your personal data to storage only.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as our legal basis. You may also object at any time to the processing of your data for direct marketing purposes, which includes withdrawing consent to marketing cookies and promotional email communications.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you may request that we provide your personal data in a portable format so that it can be transferred to another service provider.
• Right to Withdraw Consent: Where bbslot processes your personal data on the basis of consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

bbslot will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to act on the request. We will always inform you of our decision and the reasons for it.

bbslot implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the bbslot platform is protected by SSL/TLS encryption. Look for the padlock icon in your browser address bar when accessing https://bbslot.bio.
• Encrypted Data Storage: Personal data stored in bbslot's databases is encrypted at rest using industry-standard encryption protocols. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data within bbslot's systems is strictly limited on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data-protection training.
• Two-Factor Authentication: bbslot offers and encourages the use of two-factor authentication (2FA) for player accounts to add an additional layer of protection against unauthorised access.
• Regular Security Audits: bbslot's platform and infrastructure are subject to regular security assessments, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses before they can be exploited.
• Incident Response: In the event of a data security incident that affects your personal data and poses a risk to your rights and freedoms, bbslot will notify affected players without undue delay and will take all reasonable steps to contain and remediate the incident.

While bbslot takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security. You are also responsible for maintaining the security of your own account by keeping your login credentials confidential and enabling two-factor authentication.

The bbslot platform is strictly intended for adults aged 18 years and above. bbslot does not knowingly collect, use, or store personal data relating to any individual under the age of 18. Age verification checks are conducted during the registration process and, where necessary, at the KYC verification stage.

If bbslot becomes aware that a registered account belongs to or has been used by a person under the age of 18, the account will be immediately suspended, all funds will be returned in accordance with our Terms & Conditions, and all personal data associated with the account will be deleted as promptly as our legal obligations permit.

If you are a parent or guardian and have reason to believe that a person under your care has registered on the bbslot platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

The bbslot platform may, on occasion, display references to or the names of third-party brands — such as game studios including Pragmatic Play, Evolution Gaming, NetEnt, and Spribe, or payment partners including bKash and Nagad. bbslot does not host external links to third-party websites within its platform content.

bbslot accepts no responsibility for the data-collection or privacy practices of any third-party organisation, including our game-studio partners, payment processors, or identity verification providers in their capacity as independent controllers of data they collect directly from you through their own interfaces. We encourage you to review the privacy policies of any third-party service you use in connection with your gaming activity.

bbslot reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or the services we offer. When material changes are made to this policy, we will update the "Last Updated" date at the top of this page.

For significant changes — particularly those that affect your rights as a data subject or materially alter how we use your personal data — bbslot will provide notice via email to your registered address or via an in-platform notification. We recommend that you review this Privacy Policy periodically to stay informed of our current data-protection practices.

Your continued use of the bbslot platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not accept the updated policy, you must cease use of the platform and contact our support team to arrange account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bbslot handles your personal data, please reach out to our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, through the bbslot platform. Our English-language support team can handle general privacy enquiries directly and escalate formal data rights requests to the appropriate team.
• Email: [email protected] — for formal written data privacy requests, please use the subject line "Data Privacy Request" to ensure your message is routed correctly. We aim to acknowledge all privacy-related emails within 5 business days and to provide a full response within 30 calendar days (Bangladesh Standard Time, UTC+6).

bbslot's privacy support team is equipped to assist players across all regions of Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — and operates in English around the clock to ensure timely, professional responses to all data privacy enquiries.